Don't fall foul of the cyber criminals


News story

Your NHS Credit Union will do everything we can to reduce any risk of fraud and protect you online, but you can help. Here are some straightforward tips to ensure you don't fall foul of cyber crime.

Beware of cloned websites. It's easy for cyber criminals to copy genuine sites and invite you to click on a link. Chances are that link will encourage you to divulge financial details. Don't click on any link unless you are 100% sure that it is genuine.

Check the address on any website carefully if you're sent a link. And if you are at all unsure, phone the office and talk to a member of staff. They will be happy to confirm if the message came from our offices.

Some other tips to stay safe and secure online:

  • Install the latest anti-virus and anti-spyware software, use an effective firewall, and keep them all up to date
  • Keep your operating system and your web browser up to date
  • Don’t write your passwords down in full or share them with anyone
  • Make sure you can remember your password and login details
  • Log into your credit union account on a regular basis and check your transactions
  • Avoid public computers for online banking
  • Notify the credit union office immediately if you have concerns over any activity showing up on your account
  • If the NHS Credit Union contacts you by telephone we will NOT ask for your security password

Remember, your NHS Credit Union is here to help you. If you are at all unsure or concerned about any messaging you receive which allegedly came from us, then don't hesitate to contact us BEFORE clicking on any links.