Welcome to the NHS Credit Union
We help care for the financial health of members across Scotland and the north of England and our membership is growing at record rates. At the start of this financial year, there were around 17,000 staff enjoying the benefits of being part of our financial family.
The NHS Credit Union was started in November 1998 by founder member Robert Rae in his role as UNISON Branch Secretary of the Southern General Hospital, Glasgow.
Robert's passion was to promote a culture of financial resilience within the lower paid workforce by setting up a credit union that would offer employees modern banking products and affordable loans. He persuaded other union members to support the venture then took the proposal to their employer - Southern General NHS Trust. With support in place they named it the Glasgow NHS Employees’ Credit Union, and in its first year it signed up 625 members.
Like all credit unions, the NHS Credit Union is a financial co-operative, owned and controlled by its members, by choosing to save or borrow from a credit union you will see:
The NHS Credit Union is led by a volunteer board of directors who give their time FREE, to further the development of the organisation. Day-to-day member services are provided by the staff team, headed by CEO Robert Kelly, based in our office in Govan.
As membership of the NHS Credit Union continues to grow, the staff team has also increased. We now have 17 staff in our Dava Street base, responsible for the efficient provision of financial services to our members.
The team, and their individual areas of responsibility, comprises:
Chief Executive Officer; Robert Kelly.
Deputy CEO/Head of Finance; Maureen Paterson.
Product Delivery Manager; Caroline Campbell.
Product Delivery Lead; Victoria Casey.
Product Delivery Officers; David Cairns, Angela Hindmarch and Richard Kelly.
Customer Service Manager; Nicola Dobson.
Customer Service Lead; Daniella Brown.
Customer Service Officers; Ruth Ryan, Anna Jenkinson, Paula Bell and Susan Kirkland.
Regulatory Compliance and Training Manager; Natalie McQuade.
Finance Officer; Daniel Young.
Corporate Support Administrator; Tom Sim.
Marketing Consultant; Logan Taylor.
The NHS Credit Union is run by volunteer directors who represent a wide range of NHS employees. Any member can seek election to the board. There is a good level of training, covering areas such as UK financial services regulations, governance and risk management.
Any members interested in seeking election to the board should contact the NHS Credit Union Chief Executive Officer, Robert Kelly, by emailing firstname.lastname@example.org
The current board members are: Chairman: James Hobson; Vice-Chairpersons: John McCarthy and Elaine Rae; Secretary: Elizabeth Degning; Treasurer: Robert Hosie. Directors: Ally McLaws, Noreen Shields, Gordon Robertson, Tom Waterhouse, Luan Johnston, Margaret Bean and Denise Brown.
Find out about our 'Common bond'
The Common Bond of the NHS Credit Union determines who can become a member of the organisation. As a quick guide, admission to membership of the NHS Credit Union is restricted to employees of the National Health Service, or contractors working for the NHS in the following areas: Anywhere in Scotland, or in the North West, North East or Yorkshire and Humberside regions of England. In addition, any individual who is a member of the same household as, and is a relative of, any person who is a member of the credit union and falls directly within a common bond specified above.
We would be delighted to welcome you to our credit union!Check your eligibility