June 2019 Blog …

June 2019 Blog …


Out and about with a fantastic team


When I joined the NHS Credit Union as Business Development Manager, I knew it was a fantastic opportunity for a unique organisation. The ethos of sharing and collaboration throughout the credit union movement, combined with the ability to preserve the financial wellbeing of NHS staff, is something I relish every day


Recently, our CEO Ruth Dorman, and senior members of our Board headed over to Dublin, to visit our friends at the Health Services Staffs Credit Union. We have been twinned with HSSCU since 2002, and it’s proven to be a mutually cooperative and beneficial partnership ever since. It’s this spirit of collaboration that makes the credit union industry unique, but also provides us with fantastic opportunities to learn and grow with each other. Catch up on Ruth’s account of the visit in the blog below.


Sharing ideas with our counterparts in the credit union and healthcare sectors is something we firmly believe in, and in my time here so far, I’ve experienced this first-hand at many of the events and conferences that we attend at the NHS CU. On 20th May, we were delighted to be at the 3rd Annual Health & Social Care Integration Event, hosted by our close friends at Health and Social Care Alliance Scotland. A jam-packed day of workshops, notable speeches and innovative presentations brought home the fantastic people we have working in our sector.


This was never more evident than at our next event, the NHS Lanarkshire Awards. Employing over 12,000 staff and taking care of over 652,000 people, NHS Lanarkshire is the third largest health board in Scotland. Our Chair, Elaine Rae, was on hand to present awards to three outstanding individuals, for their contribution to their work and the people they serve.


Taking the winner’s prize on the day was John McAleese and a very special mention goes to both Wullie Glass and June Levick for their continued amazing work in NHS Lanarkshire.


Next up for our team was Scotland’s largest healthcare event, NHS Scotland 2019, on 30th & 31st May. The event really brought home the scale at which we have an impact here at the NHS CU. On a personal level, having the opportunity to hear accounts of how the credit union has made a difference to our members is brilliant, and affirming to hear that our NHS CU team is having a real impact on people’s lives.


With over 100 stalls and close to 2,200 delegates across the two-day event, there was a real buzz in the arena with shared stories of collaboration, togetherness, aims for the future and a strong will to learn how to best care for both staff and patient wellbeing alike. To just play a small part in this was a genuine privilege.


We had a special social media competition at stand 67 too – giving attendees and members the chance to win a bottle of bubbly, after liking or following either our Facebook or Twitter profiles. The competition was a huge success, with over 50 participants. Congratulations to our two lucky winners!


Speaking of online communication, you may have noticed our focus in recent months into our digital offering. Our brand new mobile app allows our members to access their account 24/7, and our collaboration with secure mobile messaging service Nivo enables members to communicate safely and confidentially with NHS CU staff. We’re doing everything we can to ensure our digital offering is as good as it can be, so as to make our members experiences as convenient and safe as possible in the future.


Looking ahead, it’s certainly an exciting time to be an NHS Credit Union member. Our plans for the future coincide with some great events coming up, including the ABCUL Town Hall Consultation Event in Glasgow on 28th August. An opportunity to get together with colleagues and partners and discuss the challenges and opportunities that we face is sure to be an invigorating and encouraging event.


So, as we plan our trips ahead, what’s up next? We will be in Inverness in August for the inaugural Rural Mental Health Conference at Inverness College on 12th and 13th August. We look forward to seeing you there.


Mark Russell


Business Development Manager, NHS Credit Union

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